What personal data do we collect and why?
We collect the data that you provide us as a user, for example when sending the contact form. Furthermore, technical visit information or your behavior on the website is collected. Details can be found as follows:
When filling out the contact form on our website, data (first name/last name/email/message) is stored in the database. In addition, an e-mail is sent to our support tool. We use this data to respond to contact requests and to be able to establish contact via e-mail. The entire required team can access this data.
Our website uses so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or generally.
Specifically, we use the following cookies:
- For multilingualism: so that we know in which language to show you the website. The cookie expires after one year.
- Google Analytics: so that we have an overview of visitor statistics.
Google is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
Google will use this information on our behalf for evaluating your use of our website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. In doing so, pseudonymous usage profiles of the users can be created from the processed data.
We only use Google Analytics with IP anonymization enabled. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
The IP address transmitted by the user’s browser is not merged with other data from Google. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection of the data generated by the cookie and related to their use of the online offer to Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
The users’ personal data is deleted or anonymized after 14 months.
Integration of font libraries (web fonts)
To display our content in a graphically appealing way, we use so-called web fonts “fonts” via the Adobe Typekit service. If your browser does not support the corresponding web fonts or prevents access, content is displayed in a standard font.
Embedding content from other websites
This website may contain embedded content (for example: videos, images, posts via Twitter, Youtube, etc.). Embedded content from other websites behaves exactly as if you had visited the other website. Please read the relevant privacy notices of the websites (Twitter, YouTube, Instagram) to ensure what data these services collect.
With whom we share your data
Web hosting provider
As with any connection to a web server, the server of our web hosting provider cyon in Basel, Switzerland logs and stores certain technical data. This data includes the IP address and the operating system of your device, the dates, the access time, the type of browser and the browser request including the origin of the request (referrer). This is necessary for technical reasons in order to provide you with our website. cyon uses technical and organizational measures to protect this data from unauthorized access and does not pass it on to third parties. To the extent that we process personal data in the process, we do so based on our interest in providing you with the best possible user experience and in ensuring the security and stability of our systems.
All personal data is processed within the required team (required gmbh, Switzerland as well as we are required gmbh, Germany).
How we protect your data
To protect the security of your data during transmission, we use the encryption method (SSL) via HTTPS.
Questions about data protection
If you need any clarification about data protection, please contact Karin Christen at firstname.lastname@example.org.
Deletion of data
Collected data will be irrevocably deleted by us at your request. Please contact Karin Christen at email@example.com.
Information about collected data
If you wish to receive information about the collected data, please contact Karin Christen at firstname.lastname@example.org.